Frequently Asked Questions
About Liquor Assets?
We are a Singapore-registered alcohol distributor (Liquor Assets Pte. Ltd.) offering the best of both worlds — wholesale expertise and global selection at accessible prices. Whether you're an individual customer or a business, enjoy popular international liquors at competitive rates with local fulfilment for authenticity, discretion, and swift delivery."
Where is your store located?
We primarily operate as an online alcohol retailer. Orders are fulfilled locally to ensure discretion, authenticity, and efficient delivery. However, we do offer self pick up of your orders at postal code S557159.
Do you deliver everyday?
We deliver everyday Mondays to Sundays including public holidays.
Are your products authentic?
Absolutely. Every bottle we offer is 100% authentic and sourced exclusively from licensed distributors and authorised import partners.
Is there an age requirement to purchase?
Yes. In compliance with Singapore regulations, customers must be 18 years or older. Valid identification may be required upon delivery or collection.
How do I place an order?
Browse our curated collection, add your selections to cart, and complete checkout securely through our encrypted payment gateway.
What payment methods do you accept?
We accept major credit/debit cards, PayNow, bank transfer, and other secure options displayed at checkout. PayNow will be our preferred payment mode.
Can I amend or cancel my order?
Please contact us immediately after placing your order. Amendments are subjected to processing status and stock availability.
Will I get updates for my orders?
Yes. We send order updates on WhatsApp from +65 8117 0026 — when your order is confirmed, when it's out for delivery, and when it's been delivered.
If you've chosen self-collection, we'll message you when your order is ready to collect. Save that number so our updates don't arrive from an unknown contact.
It's an automated line, so for anything you need from us, call or WhatsApp +65 8333 3583. You will also receive email updates of your orders.
Can I get an invoice or receipt for my order?
Yes, you can download the invoice from the Whatsapp message and the email.
Do you offer promotions?
Yes, we regularly run promotions and curated bundle deals. Subscribe to our mailing list or follow our social media channels for updates.
Who qualifies for wholesale pricing?
Wholesale access is available for registered businesses including restaurants, bars, hotels, clubs, retailers, corporate buyers, and event organisers.
You can visit our Trade Customer B2B portal to order with a valid business licence.
How do I get access to the B2B portal?
The portal is for approved trade customers and opens with a trade access code.
New customers can apply on the B2B portal page by tapping "New customer? Apply for trade access" and filling in your company name, UEN or liquor licence no., type of business, purchasing needs, your name and mobile number. Your application is sent to us on WhatsApp (+65 8333 3583), and once reviewed we will reply there with your access code.
Your code is remembered on the device you use, so you won't need to enter it each visit.
How do I place a trade order?
On the B2B portal:
- Choose your quantities. Use By bottle or switch to By case to add a full case per tap.
- Fill in your details. Name, company and mobile are required; email is optional.
- Choose your preferred delivery date and time.
- Tap "Send order via WhatsApp".
Our representative, Reuben, will reply on WhatsApp to confirm your order. After review, we email your order confirmation or invoice if you provided an email address.
How do I request a quotation for bulk purchases?
Select the items and quantities on our Trade Customer B2B portal and your subtotal, GST and total are shown at the bottom of the page. Sending the order via WhatsApp lets our team confirm pricing and availability.
For larger volumes, items not on the list, or special requests, add a note in the order form or contact our team directly at +65 8333 3583. Our account managers will respond with tailored pricing and availability.
Are portal prices inclusive of GST?
No. All portal prices are in SGD and before GST. 9% GST is added to your order total at checkout. Prices are subject to change without notice; the date the price list was last updated is shown at the top of the portal.
Is there a minimum order quantity?
For in-stock items, the minimum order quantity is 5 cartons (6 bottles per carton). The quantity will help define the pricing tier to help us provide you with the best wholesale price in town.
For pre-orders, the minimum is 10 cartons per pre-order.
Please contact us at +65 8333 3583 for details.
Can I order a different mix of liquors?
Yes, you can order a mixture of different liquors from our Trade Customer B2B portal, by the bottle or by the case.
How do I know what's in stock?
Each item on the portal shows how many bottles are available, and availability refreshes while the page is open.
When an item is out of stock, you'll see one of two buttons:
- Pre-order — new stock is on the way and you can reserve cartons now.
- Enquire — no incoming stock is scheduled yet. Tap it to add an availability question to your order notes, and our team will get back to you.
When will my trade order be delivered?
Trade deliveries for in-stock items run Monday to Saturday. The earliest delivery date is 2 working days after your order is processed, and orders placed after 7pm are processed the next day. You can pick a preferred time slot between 10am and 6pm, and our team will confirm your delivery date and slot on WhatsApp.
Pre-order items are delivered according to their estimated arrival date. Our account manager will contact you after the items have arrived in Singapore and arrange the delivery directly.
Can I repeat a previous order?
Yes. The portal saves your cart and contact details on your device. After you've placed an order, a "Repeat my last order" button appears so you can refill it in one tap, adjusted to current availability. This works on the same device and browser you ordered from.
What is a pre-order?
Pre-orders let you reserve incoming stocks before it arrives in Singapore. Pre-order items are listed in the Pre-order section of the B2B portal with their estimated arrival date, carton size, and the number of cartons still available.
How does pre-order pricing and payment work?
Pre-order prices are shown per bottle, before GST, and you order in full cartons (the number of bottles per carton is shown for each item).
- Minimum order: 10 cartons every pre-order.
- To confirm your reservation, pay a 20% deposit of the pre-order total (including 9% GST).
- The remaining 80% is payable upon delivery.
The portal works out your deposit and balance for you before you send the order.
When will my pre-order arrive?
Pre-orders are delivered according to each item's estimated arrival date, so you don't need to choose a delivery date. We'll arrange delivery with you once the stock arrives.
Arrival dates are estimates from our suppliers and may shift.
Are pre-order quantities limited?
Yes. Each pre-order item shows how many cartons are still available, and this number goes down as other customers reserve. When an item shows "Fully reserved", no more cartons can be pre-ordered. We recommend placing your pre-order early for popular items.
Details
This website is operated by Liquor Assets Pte Ltd (UEN 202519125G), a GST-registered company holding Liquor Licence No. L//LL/0022888/2025/P. By accessing this site or placing an order, you agree to these terms.
Age Restrictions
You must be 18 years of age or older to purchase alcohol in Singapore. By placing an order, you confirm that you and the intended recipient are at least 18 years old. We reserve the right to request photo identification at delivery or collection and to cancel any order where age cannot be verified.
Orders & Pricing
All prices are in Singapore Dollars (SGD) and subjected to GST unless stated otherwise.
All orders are subject to acceptance and stock availability. We may cancel and refund any order at our discretion, including where pricing or stock errors occur.
Wholesale/B2B quotations are valid as stated in the quotation and subject to stock availability.
General
All content on this site is the property of Liquor Assets Pte Ltd or its licensors and may not be reproduced without permission.
We are not liable for indirect or consequential losses arising from the use of this site, to the extent permitted by law.
These terms are governed by the laws of Singapore.
Contact: WhatsApp +65 8333 3583· Email hello@liquor-assets.com
Delivery & Returns
Delivery and collection are governed by our Shipping Policy. Returns are governed by our Refund Policy. Alcohol will only be supplied within legally permitted hours.